{
  "id": "2025-06-10-brazosport-college-email-d2l-outage",
  "slug": "brazosport-college-email-d2l-outage-2025-06-10",
  "institution": {
    "name": "Brazosport College",
    "shortName": "Brazosport",
    "state": "TX",
    "type": "community-college",
    "alertSystemName": "BC Alert System",
    "enrollment": 4000
  },
  "incident": {
    "date": "2025-06-10",
    "type": "infrastructure-failure",
    "cleryCategory": "emergency-notification",
    "resolution": "resolved",
    "headline": "Brazosport email and D2L outage restored same day (June 10, 2025)",
    "headlinePublic": "Brazosport email and D2L outage restored same day (June 10, 2025)",
    "summary": "Brazosport College [posted a BC Alert](https://www.brazosport.edu/bcalert/2025/email-and-virtual-campus-d2l-currently-unavailable.php) that Email and Virtual Campus (D2L) were unavailable, then [confirmed restoration](https://www.brazosport.edu/bcalert/2025/update-email-and-d2l-services-restored.php) the same day.",
    "outcome": "Email and D2L restored same day; IT Help Desk contact provided for residual issues."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "initial",
      "timestampApprox": "2025-06-10",
      "channel": "website",
      "verbatimText": "Brazosport College's Email and D2L (Virtual Campus) systems are currently experiencing an unexpected outage. Our IT team is actively investigating the issue and working to restore service as quickly as possible. While we do not yet have an estimated time of resolution, updates will be posted here as soon as they are available. Thank you for your patience.",
      "sourceUrl": "https://www.brazosport.edu/bcalert/2025/email-and-virtual-campus-d2l-currently-unavailable.php",
      "sourceDescription": "BC Alert archive: Email and Virtual Campus (D2L) Currently Unavailable",
      "characterCount": 357,
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "annotations": [
        "Verbatim from official BC Alert archive page."
      ]
    },
    {
      "sequence": 2,
      "type": "all-clear",
      "timestampApprox": "2025-06-10",
      "channel": "website",
      "verbatimText": "Brazosport College's Email and D2L (Virtual Campus) systems are now restored and functioning. Thank you for your patience during this outage. If you're still experiencing issues, please contact the IT Help Desk at 979-230-3266 or visit www.brazosport.edu/it for support.",
      "sourceUrl": "https://www.brazosport.edu/bcalert/2025/update-email-and-d2l-services-restored.php",
      "sourceDescription": "BC Alert archive: Email and D2L Services Restored",
      "characterCount": 270,
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "annotations": [
        "Verbatim from official BC Alert archive page."
      ]
    }
  ],
  "context": "CC residual (wider b150). Official Brazosport College BC Alert archive pages for Email/D2L outage and restore.",
  "keyFindings": [
    "Same-day IT outage/restore pair with confirmed-verbatim archive text."
  ],
  "sources": [
    {
      "title": "Email and Virtual Campus (D2L) Currently Unavailable",
      "url": "https://www.brazosport.edu/bcalert/2025/email-and-virtual-campus-d2l-currently-unavailable.php",
      "type": "official-archive",
      "accessDate": "2026-07-26"
    },
    {
      "title": "Update: Email and D2L Services Restored",
      "url": "https://www.brazosport.edu/bcalert/2025/update-email-and-d2l-services-restored.php",
      "type": "official-archive",
      "accessDate": "2026-07-26"
    }
  ],
  "confidence": "high",
  "tags": [
    "community-college",
    "texas",
    "infrastructure-failure",
    "it-outage",
    "wider-reach"
  ],
  "dateAdded": "2026-07-26",
  "lastUpdated": "2026-07-26",
  "addedBy": "ingestion"
}