{
  "id": "2023-01-20-florida-international-university-hr-caller-id-spoof",
  "slug": "florida-international-university-hr-caller-id-spoof-2023-01-20",
  "institution": {
    "name": "Florida International University",
    "shortName": "FIU",
    "state": "FL",
    "type": "public-r1",
    "alertSystemName": "FIU Alert",
    "enrollment": 56000
  },
  "incident": {
    "date": "2023-01-20",
    "type": "scam",
    "cleryCategory": "timely-warning",
    "resolution": "unknown",
    "headline": "Spoofed Human Resources caller-ID phishing of employee phones",
    "headlinePublic": "Spoofed Human Resources caller-ID phishing of employee phones",
    "summary": "FIU Police [issued a timely-warning bulletin after employees got caller-ID-spoofed Human Resources calls asking for confidential account information](https://police.fiu.edu/wp-content/uploads/2023/11/2023_01_20_timely_warning.pdf).",
    "outcome": "Warning says FIU will never initiate a call, text, or email asking for confidential information. Distinct from later job-scam timely warnings."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "initial",
      "timestampApprox": "Timely Warning Bulletin dated January 20, 2023",
      "channel": "email",
      "verbatimText": "TIMELY WARNING BULLETIN January 20, 2023\n\nWe have reports of FIU employees receiving phone calls to their personal cell phones from\nwhat appears to be a legitimate FIU phone number. The caller states that they are from Human\nResources then ask the user for personal and confidential information in order to gain access\nto their FIU account.\nThis is a type of phishing attack known as phone number spoofing. A caller who deliberately\nfalsifies the information being shown on your caller ID to disguise their identity and try to gain\npersonal and confidential information. It is likely that these attacks will increase over the next\ncouple of months during tax season thus it is important that you stay vigilant and not fall victim\nto these phishing attacks.\nUnfortunately, there is not an immediate way of knowing if the incoming call is a legitimate\nphone number. However, we highly encourage you to be extremely careful with providing any\nconfidential or personal identifying information over the phone, via text or email. If you\nreceive a call requesting personal or confidential information, including codes, password or\ntwo-factor verification, kindly hang up and contact the company/organization directly to verify\nthe authenticity of the request.\nFIU will never initiate a call, text message, or email where you are asked to share your\nconfidential or personal information.\nAs a reminder, if you did not initiate a password reset or a two-factor verification, don’t accept\nit. Unless you are actively authenticating into an FIU system you will not be sent an FIU IT code,\nnor will you be prompted for a two-factor verification (DUO push, call or text).\n\n\nIf you think you have been the victim of a phishing scam at work, notify your supervisor and\ncontact the FIU Security Office at security@fiu.edu. If your personal information was provided,\nyou should change your password immediately and file a complaint with the Federal\nCommunications Commission at https://consumercomplaints.fcc.gov/hc/en-us.\n\n\nIn compliance with federal Jeanne Clery Disclosure of Campus Security Policy and Campus\nCrime Statistics Act of 1998, we are issuing this “Timely Warning Notice” to report an\nincident                                                       that may pose a serious or\ncontinuing threat to the campus community.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://police.fiu.edu/wp-content/uploads/2023/11/2023_01_20_timely_warning.pdf",
      "sourceDescription": "FIUPD Timely Warning Bulletin PDF January 20, 2023",
      "annotations": [
        "Dual pdftotext-layout + independent second-blind EQUAL sha256 72adf47ad914b958e556e7f468cfc170cefe63357d65bcc3242c0f8da0898f52 chars=2315. Layout-preserving body through the Clery paragraph including the official 55-space gap in the footer; address letterhead omitted.",
        "Distinct from 2023-03-16 phone-borrow and from 2024-04-10 / 2025-06-23 job-scam timely warnings."
      ],
      "characterCount": 2315
    }
  ],
  "context": "Official FIUPD timely-warning archive at [police.fiu.edu/crime-awareness-2/timely-warnings](https://police.fiu.edu/crime-awareness-2/timely-warnings/). January 20 2023 product: [TIMELY WARNING BULLETIN PDF](https://police.fiu.edu/wp-content/uploads/2023/11/2023_01_20_timely_warning.pdf).",
  "keyFindings": [
    "Official Clery timely warning for spoofed-HR caller-ID phishing of employee cell phones."
  ],
  "sources": [
    {
      "title": "TIMELY WARNING BULLETIN January 20, 2023",
      "url": "https://police.fiu.edu/wp-content/uploads/2023/11/2023_01_20_timely_warning.pdf",
      "type": "official-archive",
      "accessDate": "2026-09-14",
      "archiveUrl": null,
      "archiveNotes": "SPN not attempted after 500 flap"
    }
  ],
  "confidence": "high",
  "tags": [
    "fiu",
    "scam",
    "2023"
  ],
  "dateAdded": "2026-09-14",
  "lastUpdated": "2026-09-14",
  "addedBy": "ingestion"
}