{
  "id": "2025-09-11-george-washington-university-partial-911-disruption",
  "slug": "george-washington-university-partial-911-disruption-2025-09-11",
  "institution": {
    "name": "George Washington University",
    "shortName": "GWU",
    "state": "DC",
    "type": "private-r1",
    "alertSystemName": "Campus Advisories / official X",
    "enrollment": 26000
  },
  "incident": {
    "date": "2025-09-11",
    "type": "infrastructure-failure",
    "cleryCategory": "advisory",
    "headline": "Campus emergency calls shift to a direct line while 911 calls drop",
    "headlinePublic": "Campus emergency calls shift to a direct line while 911 calls drop",
    "summary": "Campus Advisories [posted a partial 911 disruption notice](https://campusadvisories.gwu.edu/september-11-2025-partial-911-disruption) telling people on campus to call emergency services at (202) 994-6111.",
    "outcome": "On-campus emergency calls were directed to (202) 994-6111. Off-campus callers who could not reach 911 were given (202) 265-9100."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "initial",
      "timestampApprox": "September 11, 2025. The advisory page gives the date and no clock.",
      "channel": "website",
      "verbatimText": "The District of Columbia's Office of University Communications (OUC) is aware of an issue affecting 911 emergency calls in Washington, D.C. Some calls are not being connected to call takers or are being dropped upon being answered.\n\nIf you are on the GW campus and need emergency assistance, please call GW Emergency Services at (202) 994-6111. This number connects you directly to GW’s emergency response team.\n\nIf you are off-campus and unable to reach 911, dial (202) 265-9100 to be connected to a 911 call taker.\n\nGW’s Office of Emergency Management is collaborating with local and regional public safety organizations to monitor activity in the District and will send email and/or text alerts to the entire GW community if necessary. The latest safety and security information will be posted here on Campus Advisories.\n\nFor additional safety and security resources, visit the Safety website or download the GW Guardian app. Additional emergency management information from the District of Columbia is also available online.\n\nAll GW community members are automatically signed up to receive GW emergency email alerts. You can manage your GW Alert account to also receive GW text alerts on your mobile device. In addition to adding your mobile number, you can add up to three email addresses and phone numbers so that friends or family may also receive GW emergency alerts. Visit GW Alert FAQ for instructions on how to manage your account. In addition, for those who use mobile apps, the GW Guardian App will push GW emergency alerts directly to the app, as well as other safety functions.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://campusadvisories.gwu.edu/september-11-2025-partial-911-disruption",
      "sourceDescription": "Campus Advisories: partial 911 disruption",
      "annotations": [
        "Dual read 2026-10-12. Two curls were byte-identical, 39087 bytes, sha256 b0021c3816fd9655d25ed254b1dc8320126b93d5a6ba10d8f7402a62fc178a02.",
        "Article body extracted with paragraph breaks and list markers, 1592 characters, sha256 1c092ba13b79c3e1cdb95f0874e4760ca436441ec50137a962fde45beb7e4966.",
        "SPN not attempted at 07:42Z"
      ],
      "characterCount": 1592
    }
  ],
  "context": "The notice is the Sept. 11, 2025 entry on [Campus Advisories](https://campusadvisories.gwu.edu/september-11-2025-partial-911-disruption). It is the posted advisory, including the signup closer that sits in the article body.",
  "keyFindings": [
    "Some 911 calls in the District were not connecting or were dropped.",
    "People on campus who needed help were told to call (202) 994-6111."
  ],
  "sources": [
    {
      "title": "Campus Advisories, partial 911 disruption, September 11, 2025",
      "url": "https://campusadvisories.gwu.edu/september-11-2025-partial-911-disruption",
      "type": "official-archive",
      "accessDate": "2026-10-12",
      "archiveUrl": null,
      "archiveNotes": "SPN not attempted at 07:42Z"
    }
  ],
  "confidence": "high",
  "tags": [
    "private-r1",
    "district-of-columbia",
    "infrastructure",
    "911"
  ],
  "dateAdded": "2026-10-12",
  "lastUpdated": "2026-10-12",
  "addedBy": "ingestion"
}