{
  "id": "2024-09-05-northern-illinois-university-police-phone-outage",
  "slug": "northern-illinois-university-police-phone-outage-2024-09-05",
  "institution": {
    "name": "Northern Illinois University",
    "shortName": "NIU",
    "state": "IL",
    "type": "public-r2",
    "alertSystemName": "NIU Safety Notification",
    "enrollment": 16000
  },
  "incident": {
    "date": "2024-09-05",
    "type": "it-outage",
    "cleryCategory": "emergency-notification",
    "resolution": "resolved",
    "headline": "Police non-emergency phones restored midday",
    "headlinePublic": "Police non-emergency phones restored midday",
    "summary": "NIU Police [posted a telephone-system outage at 11:16 a.m. on September 5 2024 and a 2:10 p.m. restore](https://web.archive.org/web/20240915212705id_/https://www.niu.edu/publicsafety/emergency/safetybulletin/index.shtml).",
    "outcome": "Non-emergency callback 815-761-4686 during the outage; 9-1-1 remained up. Distinct from the 2025-01-07 planned changeover."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "all-clear",
      "timestampApprox": "UPDATE 9/5/2024, 2:10 PM (11:16 AM outage in the same Details body)",
      "channel": "website",
      "verbatimText": "UPDATE: 9/5/2024, 2:10 PM\n\nThe NIU Police Department phone lines are now fully operational. Please contact us at 815-753-1212 if you need non-emergency assistance. 9-1-1 continues to function as normal.\n\n---------------------------------------\n\n9/5/2024, 11:16 AM\n\nThe NIU Police Department is experiencing technical difficulties with our telephone system. For all non-emergency calls please use 815-761-4686. For emergency calls only, 9-1-1 remains fully functional and can be used. Thank you!",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://web.archive.org/web/20240915212705id_/https://www.niu.edu/publicsafety/emergency/safetybulletin/index.shtml",
      "sourceDescription": "NIU Safety Notifications Wayback Details",
      "annotations": [
        "Dual HTML Details extract EQUAL sha256 a81665eb5e604ad7beabdf541746ea6d20273dde700253bf792746c8a90ed510 chars=494. Live archive trimmed; sourceUrl is the Wayback capture (byte-identical on the ledger).",
        "Details concatenates the 2:10 PM restore above a separator and the 11:16 AM outage. Stored as one official product. Distinct from 2025-01-07-northern-illinois-university-police-phone-changeover."
      ],
      "characterCount": 494
    }
  ],
  "context": "NIU Safety Notifications recovered from Wayback: [https://web.archive.org/web/20240915212705id_/https://www.niu.edu/publicsafety/emergency/safetybulletin/index.shtml](https://web.archive.org/web/20240915212705id_/https://www.niu.edu/publicsafety/emergency/safetybulletin/index.shtml). Live [archive](https://www.niu.edu/publicsafety/emergency/safetybulletin/archive.shtml) is trimmed.",
  "keyFindings": [
    "Police non-emergency phones restored midday."
  ],
  "sources": [
    {
      "title": "Police non-emergency phones restored midday",
      "url": "https://web.archive.org/web/20240915212705id_/https://www.niu.edu/publicsafety/emergency/safetybulletin/index.shtml",
      "type": "official-archive",
      "accessDate": "2026-09-14",
      "archiveUrl": "https://web.archive.org/web/20240915212705id_/https://www.niu.edu/publicsafety/emergency/safetybulletin/index.shtml",
      "archiveNotes": "Live archive trimmed; confirmed from Wayback. SPN not attempted after 500 flap"
    }
  ],
  "confidence": "high",
  "tags": [
    "niu",
    "2024"
  ],
  "dateAdded": "2026-09-14",
  "lastUpdated": "2026-09-14",
  "addedBy": "ingestion"
}