{
  "id": "2024-02-14-sacramento-city-college-canvas-los-rios-systems-outage",
  "slug": "sacramento-city-college-canvas-los-rios-systems-outage-2024-02-14",
  "institution": {
    "name": "Sacramento City College",
    "shortName": "SCC",
    "state": "CA",
    "type": "community-college",
    "alertSystemName": "official X / @SacCityCollege",
    "enrollment": 20000
  },
  "incident": {
    "date": "2024-02-14",
    "type": "utility-failure",
    "cleryCategory": "emergency-notification",
    "resolution": "resolved",
    "headline": "Major Canvas and Los Rios systems outage",
    "headlinePublic": "Major Canvas and Los Rios systems outage",
    "summary": "Sacramento City College [@SacCityCollege](https://x.com/SacCityCollege/status/1757797074383315124) reported a major outage including Canvas and other Los Rios systems February 14 with no ETA.",
    "outcome": "Major LMS/systems outage under troubleshooting."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "initial",
      "timestamp": "2024-02-14T08:00:55-08:00",
      "channel": "twitter-x",
      "verbatimText": "We are currently experiencing a major outage that includes Canvas and some other Los Rios systems. IT is troubleshooting the issue but we do not have an ETA for return of service at this time. We will share more information as it becomes available.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://x.com/SacCityCollege/status/1757797074383315124",
      "sourceDescription": "@SacCityCollege Canvas outage",
      "annotations": [
        "Dual independent X fetch match 2026-08-03. SPN 523."
      ],
      "characterCount": 248
    }
  ],
  "context": "Sacramento City College posts notices on [@SacCityCollege](https://x.com/SacCityCollege).",
  "keyFindings": [
    "Canvas/Los Rios systems outage."
  ],
  "sources": [
    {
      "title": "@SacCityCollege Canvas outage",
      "url": "https://x.com/SacCityCollege/status/1757797074383315124",
      "type": "official-social",
      "accessDate": "2026-08-03",
      "archiveUrl": null,
      "archiveNotes": "SPN 523"
    }
  ],
  "confidence": "high",
  "tags": [
    "community-college",
    "california",
    "utility-failure",
    "sacramento-city",
    "diversity"
  ],
  "dateAdded": "2026-08-03",
  "lastUpdated": "2026-08-03",
  "addedBy": "ingestion"
}