{
  "id": "2023-10-01-university-of-iowa-campus-safety-phone-service-interruption-use-911",
  "slug": "university-of-iowa-campus-safety-phone-service-interruption-use-911-2023-10-01",
  "institution": {
    "name": "University of Iowa",
    "shortName": "Iowa",
    "state": "IA",
    "type": "public-r1",
    "alertSystemName": "Hawk Alert / Campus Safety",
    "enrollment": 30000
  },
  "incident": {
    "date": "2023-10-01",
    "type": "infrastructure",
    "cleryCategory": "emergency-notification",
    "resolution": "resolved",
    "headline": "Campus Safety phone service interruption; use 911",
    "headlinePublic": "Campus Safety phone service interruption; use 911",
    "summary": "University of Iowa Campus Safety [published a notice](https://safety.uiowa.edu/news/2023/10/campus-safety-phone-service-interruption). Full text recovered from safety.uiowa.edu.",
    "outcome": "See official Campus Safety news page for further updates if any."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "initial",
      "timestampApprox": "Campus Safety notice dated 2023-10-01",
      "channel": "email",
      "verbatimText": "Due to a phone service interruption, Campus Safety is unable to receive phone calls including its non-emergency line, 319-335-5022.\n\nPlease continue to use 911 for all emergency calls. All non-emergency calls should temporarily be directed to 319-855-0171.\n\nThis interruption is currently impacting elevator phones, area of refuge phones, and other lines that ring into Campus Safety. 911 is not impacted.\n\nThe issue has been identified and is in the process of being repaired by the telecommunications provider.\n\nAn update will be provided when service has been restored.\n\nAdmin Login",
      "isVerbatimConfirmed": true,
      "sourceUrl": "https://safety.uiowa.edu/news/2023/10/campus-safety-phone-service-interruption",
      "sourceDescription": "University of Iowa Campus Safety news notice",
      "annotations": [
        "Verbatim from official safety.uiowa.edu Campus Safety news page."
      ],
      "characterCount": 585,
      "confidence": "high"
    }
  ],
  "context": "Official University of Iowa Campus Safety news archive at safety.uiowa.edu.",
  "keyFindings": [
    "Complete official campus safety notice text recovered."
  ],
  "sources": [
    {
      "title": "Campus Safety phone service interruption; use 911",
      "url": "https://safety.uiowa.edu/news/2023/10/campus-safety-phone-service-interruption",
      "type": "official-archive",
      "accessDate": "2026-07-26"
    }
  ],
  "confidence": "high",
  "tags": [
    "2023",
    "campus-safety",
    "infrastructure",
    "iowa"
  ],
  "dateAdded": "2026-07-26",
  "lastUpdated": "2026-07-26",
  "addedBy": "ingestion"
}