{
  "id": "2025-10-13-university-of-oregon-duck-id-account-issues",
  "slug": "university-of-oregon-duck-id-account-issues-2025-10-13",
  "institution": {
    "name": "University of Oregon",
    "shortName": "Oregon",
    "state": "OR",
    "type": "public-r1",
    "alertSystemName": "UO Alert"
  },
  "incident": {
    "date": "2025-10-13",
    "type": "infrastructure-failure",
    "cleryCategory": "advisory",
    "headline": "Duck ID account issues then continue",
    "headlinePublic": "Duck ID account issues then continue",
    "summary": "UO Alert [told Eugene](https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-eugene-be-aware-duck-id-account-issues), [Portland](https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-portland-be-aware-duck-id-account-issues), and [OIMB](https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-oimb-be-aware-duck-id-account-issues) to be aware of Duck ID account issues, then [posted all-campus updates at 12:15 p.m.](https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-all-campuses-update-duck-id-account-issues) and [3:55 p.m.](https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-all-campuses-update-duck-id-account-issues-0) that issues continue.",
    "outcome": "No restore or all-clear product in the safety.uoregon.edu/alerts listing through page 18; last official product says issues continue."
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "initial",
      "channel": "website",
      "verbatimText": "10/13/25 8:50am\n\nUO Alert Eugene: BE AWARE Duck ID Account Issues. Information Services is working to resolve.\n\nFor updates, visit status.uoregon.edu.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-eugene-be-aware-duck-id-account-issues",
      "sourceDescription": "UO Alert Eugene: BE AWARE Duck ID Account Issues",
      "annotations": [
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        "Thread N/A (web posting, not X).",
        "Distinct incident from 2025-10-04-university-of-oregon-campus-servers-down: different date and system."
      ],
      "characterCount": 150,
      "timestamp": "2025-10-13T08:50:00-07:00"
    },
    {
      "sequence": 2,
      "type": "update",
      "channel": "website",
      "verbatimText": "10/13/25 8:55am\n\nUO Alert Portland: BE AWARE Duck ID Account Issues. Information Services is working to resolve.\n\nFor updates, visit status.uoregon.edu",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-portland-be-aware-duck-id-account-issues",
      "sourceDescription": "UO Alert Portland: BE AWARE Duck ID Account Issues",
      "annotations": [
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      ],
      "characterCount": 151,
      "timestamp": "2025-10-13T08:55:00-07:00"
    },
    {
      "sequence": 3,
      "type": "update",
      "channel": "website",
      "verbatimText": "10/13/25 8:58am\n\nUO Alert OIMB: BE AWARE Duck ID Account Issues. Information Services is working to resolve.\n\nFor updates, visit status.uoregon.edu",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-oimb-be-aware-duck-id-account-issues",
      "sourceDescription": "UO Alert OIMB: BE AWARE Duck ID Account Issues",
      "annotations": [
        "Dual independent HTML fetch 2026-08-24. Second blind sha256 7195dc6ebcb60d4c07f8c60b6164bc9e765d052db8ce35b99ce09313ff19e1f6."
      ],
      "characterCount": 147,
      "timestamp": "2025-10-13T08:58:00-07:00"
    },
    {
      "sequence": 4,
      "type": "update",
      "channel": "website",
      "verbatimText": "10/13/25  at 12:15 pm\n\nUO Alert ALL Campuses: UPDATE Duck ID account issues continue. Information for affected accounts can be found at status.uoregon.edu.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-all-campuses-update-duck-id-account-issues",
      "sourceDescription": "UO Alert ALL Campuses: UPDATE Duck ID account issues 12:15 p.m.",
      "annotations": [
        "Dual independent HTML fetch 2026-08-24. Official double space after 10/13/25 preserved. Second blind sha256 b137f226ac3604ec2288c0e8e1e6a8b1ed8cb67e8fd74b89d76022d0029a7a32."
      ],
      "characterCount": 155,
      "timestamp": "2025-10-13T12:15:00-07:00"
    },
    {
      "sequence": 5,
      "type": "update",
      "channel": "website",
      "verbatimText": "10/13/25  at 3:55 pm\n\nUO Alert ALL Campuses: UPDATE Duck ID account issues continue. Information for affected accounts can be found at status.uoregon.edu.",
      "isVerbatimConfirmed": true,
      "confidence": "high",
      "sourceUrl": "https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-all-campuses-update-duck-id-account-issues-0",
      "sourceDescription": "UO Alert ALL Campuses: UPDATE Duck ID account issues 3:55 p.m.",
      "annotations": [
        "Dual independent HTML fetch 2026-08-24. Official double space after 10/13/25 preserved. Second blind sha256 761a56e940679457256b40a2187cdd01aa0dfae229af9306199795e74153051d. Sequence ends here: listing through page 18 has no restore product."
      ],
      "characterCount": 154,
      "timestamp": "2025-10-13T15:55:00-07:00"
    }
  ],
  "context": "University of Oregon posts UO Alert products on [safety.uoregon.edu/alerts](https://safety.uoregon.edu/alerts).",
  "keyFindings": [
    "Duck ID account issues morning of Oct. 13, 2025 across Eugene, Portland, and OIMB; all-campus updates at 12:15 p.m. and 3:55 p.m. say issues continue."
  ],
  "sources": [
    {
      "title": "UO Alert Eugene: BE AWARE Duck ID Account Issues",
      "url": "https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-eugene-be-aware-duck-id-account-issues",
      "type": "official-archive",
      "accessDate": "2026-08-24",
      "archiveUrl": null,
      "archiveNotes": "SPN not attempted this batch; named for follow-up"
    },
    {
      "title": "UO Alert Portland: BE AWARE Duck ID Account Issues",
      "url": "https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-portland-be-aware-duck-id-account-issues",
      "type": "official-archive",
      "accessDate": "2026-08-24",
      "archiveUrl": null,
      "archiveNotes": "SPN not attempted this batch; named for follow-up"
    },
    {
      "title": "UO Alert OIMB: BE AWARE Duck ID Account Issues",
      "url": "https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-oimb-be-aware-duck-id-account-issues",
      "type": "official-archive",
      "accessDate": "2026-08-24",
      "archiveUrl": null,
      "archiveNotes": "SPN not attempted this batch; named for follow-up"
    },
    {
      "title": "UO Alert ALL Campuses: UPDATE Duck ID account issues 12:15 p.m.",
      "url": "https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-all-campuses-update-duck-id-account-issues",
      "type": "official-archive",
      "accessDate": "2026-08-24",
      "archiveUrl": null,
      "archiveNotes": "SPN not attempted this batch; named for follow-up"
    },
    {
      "title": "UO Alert ALL Campuses: UPDATE Duck ID account issues 3:55 p.m.",
      "url": "https://safety.uoregon.edu/alerts/2025/10/13/uo-alert-all-campuses-update-duck-id-account-issues-0",
      "type": "official-archive",
      "accessDate": "2026-08-24",
      "archiveUrl": null,
      "archiveNotes": "SPN not attempted this batch; named for follow-up"
    }
  ],
  "confidence": "high",
  "tags": [
    "public-r1",
    "oregon",
    "uo-alert",
    "infrastructure-failure",
    "duck-id"
  ],
  "dateAdded": "2026-08-24",
  "lastUpdated": "2026-08-24",
  "addedBy": "ingestion"
}