{
  "id": "2026-06-05-university-of-southern-california-dps-phone-outage",
  "slug": "university-of-southern-california-dps-phone-outage-2026-06-05",
  "institution": {
    "name": "University of Southern California",
    "shortName": "USC",
    "state": "CA",
    "type": "private-r1",
    "alertSystemName": "USC DPS Alert",
    "enrollment": 49000
  },
  "incident": {
    "date": "2026-06-05",
    "endDate": "2026-06-05",
    "type": "communications-outage",
    "cleryCategory": "emergency-notification",
    "resolution": "all-clear",
    "headline": "Campus police phone lines temporarily disabled, then repaired",
    "headlinePublic": "Campus police phone lines temporarily disabled, then repaired",
    "summary": "USC [DPS](https://x.com/USCDPS/status/2062945713374560595) reported phone lines temporarily disabled with alternate LAPD/911 and LiveSafe paths, posted alternate non-emergency numbers, then announced lines repaired and normal operations restored.",
    "outcome": "DPS phone lines repaired; operations returned to normal.",
    "casualties": {
      "killed": 0,
      "injured": 0
    }
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "initial",
      "timestamp": "2026-06-05T10:12:40-07:00",
      "channel": "twitter-x",
      "verbatimText": "The phone lines to the Department of Public Safety (DPS) remain temporarily disabled. For non-emergencies, contact LAPD at (877) 275-5273. For emergencies, dial 911. DPS may be reached through the LiveSafe mobile safety application.\nPlease report any audible alarms on campus to D",
      "isVerbatimConfirmed": true,
      "sourceUrl": "https://x.com/USCDPS/status/2062945713374560595",
      "sourceDescription": "@USCDPS on X",
      "annotations": [
        "Full text from @USCDPS 2062945713374560595; terminal truncation of last word on X"
      ],
      "characterCount": 280
    },
    {
      "sequence": 2,
      "type": "update",
      "timestamp": "2026-06-05T11:21:00-07:00",
      "channel": "twitter-x",
      "verbatimText": "The Department of Public Safety (DPS) can now be reached at (323) 442-1200 for non-emergency calls. For emergencies, call (323) 442-1000. DPS may also be reached through the LiveSafe mobile safety application. Please report any audible alarms on campus directly to DPS.",
      "isVerbatimConfirmed": true,
      "sourceUrl": "https://x.com/USCDPS/status/2062962910834680164",
      "sourceDescription": "@USCDPS on X",
      "annotations": [
        "Full text from @USCDPS 2062962910834680164"
      ],
      "characterCount": 269
    },
    {
      "sequence": 3,
      "type": "all-clear",
      "timestamp": "2026-06-05T17:34:25-07:00",
      "channel": "twitter-x",
      "verbatimText": "The phone lines to the Department of Public Safety have been repaired. Operations have returned to normal.",
      "isVerbatimConfirmed": true,
      "sourceUrl": "https://x.com/USCDPS/status/2063056883460837844",
      "sourceDescription": "@USCDPS on X",
      "annotations": [
        "Full text from @USCDPS 2063056883460837844"
      ],
      "characterCount": 106
    }
  ],
  "context": "USC @USCDPS residual — DPS telephony outage with alternate emergency contact paths Jun 5 2026.",
  "keyFindings": [
    "Complete DPS ops outage chain with alternate 911/LAPD/LiveSafe guidance"
  ],
  "sources": [
    {
      "title": "@USCDPS disabled",
      "url": "https://x.com/USCDPS/status/2062945713374560595",
      "type": "official-social"
    },
    {
      "title": "@USCDPS alternate numbers",
      "url": "https://x.com/USCDPS/status/2062962910834680164",
      "type": "official-social"
    },
    {
      "title": "@USCDPS repaired",
      "url": "https://x.com/USCDPS/status/2063056883460837844",
      "type": "official-social"
    },
    {
      "title": "@USCDPS account",
      "url": "https://x.com/USCDPS",
      "type": "official-social"
    }
  ],
  "confidence": "high",
  "tags": [
    "communications-outage",
    "usc-dps",
    "usc"
  ],
  "dateAdded": "2026-07-21",
  "lastUpdated": "2026-07-21",
  "addedBy": "ingestion"
}