{
  "id": "2022-04-20-university-of-washington-uw-advisory-seattle-verizon-network-outage",
  "slug": "university-of-washington-uw-advisory-seattle-verizon-network-outage-2022-04-20",
  "institution": {
    "name": "University of Washington",
    "shortName": "UW",
    "state": "WA",
    "type": "public-r1",
    "alertSystemName": "UW Alert",
    "enrollment": 50000
  },
  "incident": {
    "date": "2022-04-20",
    "type": "other",
    "cleryCategory": "emergency-notification",
    "resolution": "resolved",
    "headline": "UW Advisory Seattle: Verizon network outage",
    "headlinePublic": "UW Advisory Seattle: Verizon network outage",
    "summary": "University of Washington [published a UW Alert Blog update](https://emergency.uw.edu/2022/04/20/uw-advisory-seattle-28/) on or about 2022-04-20. Full text is preserved from the official emergency blog.",
    "outcome": "See official update page for status.",
    "casualties": {
      "killed": 0,
      "injured": 0
    }
  },
  "alerts": [
    {
      "sequence": 1,
      "type": "initial",
      "channel": "multi-channel",
      "timestampApprox": "Published on or about 2022-04-20",
      "verbatimText": "UPDATE at 4:45 p.m.: Verizon service has been restored for Washington state customers, including emergency calls to 9-1-1. Users are advised to restart their phones.\n\nOfficials with @Verizon tell us their network should be operational again in Washington state. Users impacted should power cycle their phones (turn off and on again). If you are still having issues, contact @VerizonSupport. #verizonoutage #verizondown\n\n- WA Emergency Management (@waEMD) April 20, 2022\n\nORIGINAL POST at 3:12 p.m.: Verizon is experiencing a nationwide outage across the country and in the Seattle area. Some calls by Verizon customers, including to 9-1-1, may not go through.\n\nVerizon customers experiencing an emergency can try Text-to-9-1-1, or call from a landline or a phone on another carrier. Please do not call or text 9-1-1 to test the system.\n\nVerizon users can test their voice outage by calling #832.\n\nThere is no estimated time for when this issue will be resolved.\n\nWe're aware of issues affecting Verizon customers nationwide and in the Seattle area.\n\nIf you're a Verizon customer with a 9-1-1 emergency, try Text-to-9-1-1, or calling from a landline or a phone on another carrier.\n\nText-to-9-1-1 service is functioning for Verizon customers.\n\n- King County, Washington (@KingCountyWA) April 20, 2022\n\nUpdates will be provided here as available.",
      "isVerbatimConfirmed": true,
      "sourceUrl": "https://emergency.uw.edu/2022/04/20/uw-advisory-seattle-28/",
      "sourceDescription": "UW Alert Blog",
      "annotations": [
        "Transcribed from official emergency.uw.edu Alert Blog entry body.",
        "Confirmed-verbatim recovery from live institutional source."
      ],
      "characterCount": 1351,
      "confidence": "high"
    }
  ],
  "context": "University of Washington UW Alert Blog multi-update emergency archive.",
  "keyFindings": [
    "Official Alert Blog page preserves complete multi-update alert text."
  ],
  "sources": [
    {
      "type": "official-archive",
      "title": "UW Advisory Seattle: Verizon network outage",
      "url": "https://emergency.uw.edu/2022/04/20/uw-advisory-seattle-28/",
      "accessDate": "2026-07-25"
    }
  ],
  "confidence": "high",
  "tags": [
    "washington",
    "uw",
    "uw-alert",
    "other"
  ],
  "dateAdded": "2026-07-25",
  "lastUpdated": "2026-07-25",
  "addedBy": "ingestion"
}