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Northern Arizona University Emergency Operations and Response Plan (EORP)

AZEmergency operations planNAU Alertmedium confidence

Northern Arizona University, a Carnegie R2 research university in Flagstaff enrolling more than 28,000 students, maintains an Emergency Operations and Response Plan (EORP) built on Incident Command System and NIMS structure, paired with the free, opt-in NAU Alert text-messaging system.

Read the official policy
Institution
Northern Arizona University
Public R2 · AZ
~28,467 studentsNAU Alert
In the policy’s own words

What the policy says

EORP stated purposereconstructed
The purpose of the Northern Arizona University (NAU) Emergency Operations Plan (EOP) is to establish policies, procedures, and an organizational structure for response to major emergencies occurring on or near the campus.
  • States the plan's core purpose in establishing policy, procedure, and organizational structure for major-emergency response. Captured from search-indexed text rather than a directly fetched copy of the PDF, so flagged unconfirmed.
NAU Emergency Operations and Response Plan, 2021 edition (captured via search-engine-indexed excerpt; nau.edu PDF host 403-blocks automated fetch)
ICS/NIMS integration and named hazard typesreconstructed
This plan incorporates operating procedures from the Incident Command System (ICS) and the National Incident Management System (NIMS) for handling major emergencies which disrupt normal campus operations such as, but not limited to: fires, floods, storms, earthquakes, hazardous materials incidents, terrorist threats.
  • Names the plan's ICS/NIMS operating framework and its illustrative, non-exhaustive list of major-hazard types. Captured from search-indexed text, so flagged unconfirmed.
NAU Emergency Operations Plan, August 2011 edition (captured via search-engine-indexed excerpt)
NAU Alert as fastest notification channelreconstructed
NAU Alert is the fastest way to receive notification in the event of an emergency or campus closure.
  • Frames text-based NAU Alert as the university's primary, fastest emergency-notification channel. Captured from search-indexed text, so flagged unconfirmed.
NAU Alerts page (captured via search-engine-indexed excerpt)
At a glance

How this policy works

When it activates
The EORP's stated purpose is to establish policies, procedures, and an organizational structure for response to major emergencies occurring on or near campus, explicitly naming fires, floods, storms, earthquakes, hazardous materials incidents, and terrorist threats as example, non-exhaustive triggers.
Who decides
The plan is issued and maintained by NAU's Office of Emergency Management; the predecessor 2011 edition was formally signed by university leadership including the university president, reflecting executive sign-off on the emergency framework.
Timeliness standard
Not confirmed verbatim in the sources reviewed. NAU Alert is described as the fastest way to receive notification of an emergency or campus closure; as a Clery-covered institution NAU is bound by the federal standard of notification without delay upon confirmation.
Emergency notification vs. timely warning
Standard federal two-track distinction applies (timely warning vs. emergency notification), tracked separately in NAU's Crime Alerts and Emergency Notifications policy. NAU's specific Annual Security Report notification-criteria language was not independently retrievable and is reconstructed from the federal standard.
Testing cadence
NAU periodically tests its emergency notification system (university news coverage has reported system-wide tests), though a fixed, published testing cadence was not independently confirmed in the sources reviewed.
Scope & limits
NAU Alert is opt-in text messaging; each community member may register up to three phone numbers. The system is layered with the NAUSafe mobile app. The EORP's geographic scope covers the Flagstaff campus and its wildfire- and winter-storm-prone surrounding terrain; exact coverage of NAU's satellite and online-only locations was not independently confirmed.
ChannelsSmsEmailPush Notification
Analysis

Reading the policy

Northern Arizona University (NAU), headquartered in Flagstaff at over 7,000 feet in elevation, is a Carnegie R2 (high research activity) institution enrolling more than 28,000 students, a scale and geography (wildfire-prone forest terrain, seasonal winter storms) that shapes its emergency planning. The university's current framework is its Emergency Operations and Response Plan (EORP), issued by the Office of Emergency Management in September 2021, superseding an earlier August 2011 Emergency Operations Plan. NAU states the plan's purpose is to establish policies, procedures, and an organizational structure for response to major emergencies occurring on or near campus, incorporating Incident Command System (ICS) and National Incident Management System (NIMS) operating procedures for handling disruptions such as fires, floods, storms, earthquakes, hazardous materials incidents, and terrorist threats. The 2011 predecessor plan was formally signed by university leadership, including the university president, reflecting executive-level sign-off on the emergency framework, a practice NAU's current EORP continues under its present Office of Emergency Management structure. As with most large public research universities, the emergency management office, not a single crisis-only office, retains ongoing planning and coordination responsibility for the plan's maintenance. Mass notification runs through NAU Alert, described by the university as the fastest way to receive notification in the event of an emergency or campus closure; each NAU student, faculty, or staff member can register up to three phone numbers to receive urgent text messages, including weather-related closures. NAU pairs this with the NAUSafe mobile app, which layers on-demand safety tools and alerts. As a Title IV, Clery-covered institution, NAU is bound by the standard federal split between timely warnings for continuing threats and emergency notifications upon confirmation of an imminent danger, documented separately in NAU's Crime Alerts and Emergency Notifications policy, though this review could not independently confirm its exact notification-criteria wording. A sourcing caveat: the nau.edu family of hosts, including the EORP PDF itself, returns HTTP 403 to automated fetching in this review's environment, so the passages above are reconstructed from search-engine-indexed excerpts of the plan and its supporting pages rather than a directly retrieved copy of the document. No excerpt below is confirmed word-for-word against the source, so this record carries medium confidence.
Takeaways

Key findings

NAU's current framework is the 2021 Emergency Operations and Response Plan (EORP), superseding an August 2011 predecessor that was signed by the university president and other leadership.
The plan is explicitly built on Incident Command System (ICS) and National Incident Management System (NIMS) procedures, naming fires, floods, storms, earthquakes, hazmat incidents, and terrorist threats as example triggers.
NAU Alert is opt-in text messaging (up to three phone numbers per person), layered with the NAUSafe mobile app for on-demand safety tools.
As a large R2 research university in wildfire- and winter-storm-prone terrain around Flagstaff, NAU's plan structure reflects a broad, geographically driven all-hazards posture.
The nau.edu host family, including the EORP PDF, 403-blocks automated fetching in this review's environment, so all quoted language is reconstructed from search-indexed excerpts rather than a directly retrieved document; confidence is medium, not high.
Policy, meet practice

When this system actually fired

5 documented times NAU’s alert system was used, from the case archive.

Provenance

Sources

  1. Official
  2. Official
  3. Official
  4. Official
  5. Official
Tags
policyemergency-operations-planarizonapublic-r2nimsincident-command-systemwildfireemergency-notificationtimely-warning
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Added 2026-07-03Updated 2026-07-03Via ingestion