Wilkes CC

Emergency Notification Procedure (Emergency Response Plan Appendix)

NCEmergency operations planInformaCast EAM / WCC Alertshigh confidence

Wilkes Community College embeds a campus-specific Emergency Notification Procedure in its ERP appendix, detailing InformaCast EAM activation paths for Wilkes and Ashe campuses and intercom/word-of-mouth initiation at Alleghany and North Wilkesboro centers, with highest-on-site administrator resolving conflicts.

Read the official policy

Institution

Wilkes Community College

Community College · NC

~3,000 studentsInformaCast EAM / WCC Alerts

In the policy’s own words

What the policy says

Wilkes Campus InformaCast EAM pathverbatim

The WCC administrator shall initiate an EAM, by directly activating the InformaCast system or contacting one of the trained operators.

Administrator activates InformaCast EAM or trained operator.

WCC ERP Emergency Notification Procedure – Wilkes Campus

Alleghany intercom initiationverbatim

The director or administrative assistant shall initiate emergency notification, by directly activating the telephone intercom system and making an announcement.

Center-level telephone intercom announcement path.

WCC ERP Emergency Notification Procedure – Alleghany Center

Highest on-site administrator conflict ruleverbatim

In any event where a conflict arises related to emergency notification, the directive of the highest ranking WCC administrator on site at the time of the emergency shall be followed.

Conflict-resolution rule for competing notification directives.

WCC ERP Conflicting Orders

At a glance

How this policy works

When it activates: When an emergency situation exists requiring campus emergency notification activation; also when local authorities order evacuation or lockdown of a campus or center.
Who decides: Approved WCC administrator initiates EAM via InformaCast on Wilkes/Ashe campuses; Alleghany director/administrative assistant initiates intercom; North Wilkesboro director/administrative assistant initiates word-of-mouth then escalates. Highest ranking on-site administrator resolves conflicting notification orders. President and Campus Police authorized to activate emergency notification resources in ERP body.
Timeliness standard: Procedure is stepwise immediate escalation (911, then campus security/administrator, then InformaCast/intercom); no fixed minutes standard stated.
Emergency notification vs. timely warning: ERP appendix operational activation procedure for multi-campus emergency notification, complementary to Clery ASR and WCC Alerts system overview.
Testing cadence: Not specified in the Emergency Notification Procedure appendix.
Scope & limits: Different channels by site (InformaCast vs intercom vs word of mouth); center-level notifications escalate to main campus administrators; media staging handled separately under Notification Provisions.

ChannelsPa SystemPhone CallUnknown

Analysis

Reading the policy

Wilkes Community College, a multi-site North Carolina Community College System institution, publishes emergency notification activation steps as an appendix to its Emergency Response Plan. Source: WCC Emergency Response Plan PDF. The procedure is institution-specific by campus: Wilkes and Ashe campuses escalate from 911 and campus police/security to an approved administrator who initiates an Emergency Alert Message (EAM) via InformaCast or a trained operator. Alleghany Center uses telephone intercom announcements then escalates to the Ashe Campus administrator; North Wilkesboro Center uses word-of-mouth notification then escalates to a Wilkes Campus administrator. The ERP also authorizes the president and Campus Police to activate WCC emergency notification resources. When local authorities order evacuation or lockdown, administrators obtain agency identification, communicate the emergency nature, ensure compliance, and initiate EAM or emergency notification as appropriate. If notification orders conflict, the highest ranking WCC administrator on site at the time of the emergency is followed. Complements the existing WCC Alerts system-overview policy.

Takeaways

Key findings

Campus-specific activation paths: InformaCast EAM at Wilkes/Ashe; intercom at Alleghany; word of mouth at North Wilkesboro.

911 first, then campus security/administrator, then notification system.

Highest ranking on-site administrator resolves conflicting notification orders.

Policy, meet practice

When this system actually fired

4 documented times Wilkes CC’s alert system was used, from the case archive.

Provenance

Sources

Official
Wilkes Community College Emergency Response Plan PDF
wilkescc.edu
archived copy