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Worcester State

Emergency Notifications and Timely Warnings (RAVE / WSU Alert) - Annual Security Report

MAAnnual Security ReportRAVE / WSU Alerthigh confidence

Worcester State University documents RAVE Mobile Safety/WSU Alert with automatic community opt-in for emergency notifications and timely warnings, with University Police initial send and MARCOM handoff during escalating incidents.

Read the official policy
Institution
Worcester State University
Public Masters · MA
~5,500 studentsRAVE / WSU Alert
In the policy’s own words

What the policy says

Rave Mobile Safety / WSU Alert definitionverbatim
Worcester State University utilizes Rave Mobile Safety/WSU Alert ("Rave Alert"), a multicontact communication service which allows Worcester State University leaders and police personnel to deliver time sensitive notifications to students, faculty and staff during unforeseen events or emergencies.
  • Named Rave Mobile Safety/WSU Alert multi-contact service.
Worcester State 2025 ASR - Method of Emergency Notification
Automatic community RAVE enrollmentverbatim
All members of the Worcester State community are automatically "opted in" or enrolled in the RAVE Alert system.
  • Full community auto-enrollment in RAVE Alert.
Worcester State 2025 ASR - RAVE enrollment
Annual RAVE system testingverbatim
The Worcester State University Police Department in collaboration with MARCOM and ITS will test the RAVE/WSU Alert system on an annual basis.
  • Annual collaborative RAVE/WSU Alert testing.
Worcester State 2025 ASR - Procedure to Test Emergency Notification Systems
At a glance

How this policy works

When it activates
Emergency notification: confirmed significant emergency or dangerous situation involving immediate threat to health or safety of students/faculty/staff on campus, or campus closure/limited access events. Timely warning: Clery Act crimes or non-Clery crimes representing serious or ongoing threat on Clery geography.
Who decides
Chief of Police or designee confirms EN with public officials and campus managers. Initial Rave Alerts: University Police. Escalation handoff: jointly lead PIO and incident commander/chief of police. Coordination contacts may include President/Executive Cabinet, Executive Director of Emergency Management, AVP Communications/Marketing or PIO.
Timeliness standard
EN without delay taking community safety into account, unless professional judgment holds notification would compromise victim assistance or mitigation. Annual system tests plus monthly internal police tests.
Emergency notification vs. timely warning
ASR Statement of Policies Regarding Emergency Notifications, Timely Warnings and Evacuation with named Rave Mobile Safety/WSU Alert system.
Testing cadence
Annual RAVE/WSU Alert tests (announced and/or unannounced) covering email, text, social media, and Alertus desktop; monthly internal University Police tests for sender familiarity.
Scope & limits
EN not for non-immediate nearby crime. Text opt-out allowed; email/voicemail not optional. EN may also serve as TW for Clery crimes. Handoff criteria include escalating seriousness, dispatch inundation, outside LE support.
ChannelsSmsEmailPhone CallWebsiteFacebookTwitter XDesktop PopupPa SystemSiren
Analysis

Reading the policy

Worcester State University (Worcester, MA public-masters) publishes Emergency Notifications and Timely Warnings policies in its 2025 Annual Security Report. Emergency Notifications fire upon confirmation of a significant emergency or dangerous situation involving immediate threat to health or safety on campus, or events requiring campus closure/limited access (e.g., severe weather). The system is not used for nearby criminal activity unless it presents an immediate on-campus safety threat. Chief of Police or designee confirms with public officials and campus emergency managers. Content is determined without delay taking community safety into account, initiating WSU Rave Mobile Safety/WSU Alert unless compromise exception applies. Rave Alert is a multi-contact service for email, text, social media, and Rave Guardian; all community members are auto-enrolled. Text may be opted out (with acknowledged forfeiture of timely communication); email and voicemail cannot be opted out. University Police issues initial Rave Alerts; during escalation or dispatch overload, responsibility hands off jointly to a trained MARCOM PIO with incident commander/chief confirmation. Additional channels include Alertus desktop, website, fire alarms, outdoor sound system, police sirens, and megaphones. Annual RAVE/WSU Alert tests with MARCOM and ITS; monthly internal police department tests. Complements public-masters thin coverage.
Takeaways

Key findings

RAVE / WSU Alert with automatic community opt-in; text optional opt-out only.
University Police initial send; MARCOM PIO handoff on escalation.
Annual full-system tests plus monthly internal police sender drills.
Policy, meet practice

When this system actually fired

5 documented times Worcester State’s alert system was used, from the case archive.

Provenance

Sources

  1. Official
Tags
massachusettspublic-mastersclery-asrravewsu-alertwider-reach
All alert policies
Added 2026-07-27Updated 2026-07-27Via ingestion