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UNH Alert — Emergency Notification and Timely Warning Crime Alert Policy (Annual Security and Fire Safety Report)

NHAnnual Security ReportUNH Alerthigh confidence

The University of New Hampshire delivers emergency notifications through UNH Alert, a Rave-powered system used to notify the community of events posing an immediate or on-going threat to health and safety, and issues separate Clery Timely Warning Crime Alerts for reportable crimes that represent a serious or continuing threat. UNH issues alerts only by text and email (it has opted out of the voice-call feature), augmented by social media, on-campus TV screens, and the my.usnh.edu portal.

Read the official policy
Institution
University of New Hampshire
Public R1 · NH
~13,000 studentsUNH Alert
In the policy’s own words

What the policy says

UNH Alert purpose / activation scopeverbatim
UNH Alert is used to notify users of significant events that may cause an immediate or on-going threat to the health and/or safety of our campus communities: Durham, Manchester, Concord (Law School), and the USNH office. The system is designed to notify a large population quickly of hostile events, severe weather, or hazardous situations. The system may also be used to announce Curtailed Operations, serious traffic delays or other public safety concerns.
  • UNH's own definition of the system's activation scope; identical wording recurred across the Campus Alerts page, Emergency Alert FAQ, and University Alerts page.
UNH Police Department — Campus Alerts page
Decision authority and immediate-issuance standardverbatim
All UNHPD sergeants, captain, deputy chief, chief, and dispatchers are authorized to initiate and use the Rave Alert notification system. During situations in which there is a time-critical threat to campus, a Rave Alert message and messages sent via other systems are sent immediately on authority of the Chief of Police or his/her designee.
  • Names the authorized initiators and sets the timing standard as 'sent immediately' on authority of the Chief of Police or designee. Recurred across multiple ASR-year retrievals; the .edu PDF host blocked direct fetch.
UNH 2024 Annual Security & Fire Safety Report (Clery ASR)
Channels (UNH-specific, excludes voice)verbatim
Administrators can also send notifications to UNH Police social media (facebook: @UNHPolice and X: @UNH_Police), on-campus television screens located in a variety of locations on the Durham and Manchester campuses, and the my.usnh.edu portal.
  • Lists UNH's supplementary channels beyond text/email; UNH separately states it 'has opted not to use the telephone feature,' so voice calls are intentionally excluded.
UNH Police Department — Campus Alerts page
Timely Warning Crime Alert (Clery)verbatim
The University of New Hampshire's 'Timely Warning Crime Alert' is intended to warn of criminal incidents so people can make informed decisions regarding their safety. The Clery Act requires UNH to distribute Timely Crime Alerts regarding certain Clery crimes that occur within UNH's Clery geography and represent a serious or continuing threat to the safety of students or employees.
  • Establishes 'Timely Warning Crime Alert' as UNH's named term for the Clery timely-warning function, triggered by Clery crimes in Clery geography posing a serious or continuing threat.
UNH 2024 Annual Security & Fire Safety Report (Clery ASR)
Testing cadence (annual drill)verbatim
When UNH tests the systems, it includes a test of all notification systems as well. The University of New Hampshire conducts a campus-wide drill and exercise on an annual basis. Annually UNH will publicize the emergency response and evacuation procedures in conjunction with the test, and will document each test, to include a description of the exercise, the date, time and whether the exercise was announced or unannounced.
  • Documents UNH's annual campus-wide drill and the requirement to publicize and document each test; the separate outdoor siren system is tested each July.
UNH 2024 Annual Security & Fire Safety Report (Clery ASR)
At a glance

How this policy works

When it activates
UNH Alert is used 'to notify users of significant events that may cause an immediate or on-going threat to the health and/or safety of our campus communities' and to quickly notify a large population of hostile events, severe weather, or hazardous situations; it may also announce curtailed operations and serious traffic delays. Separately, Timely Warning Crime Alerts are issued for Clery-reportable crimes within UNH's Clery geography that represent a serious or continuing threat.
Who decides
All UNHPD sergeants, the captain, deputy chief, chief, and dispatchers are authorized to initiate the Rave Alert notification system; for time-critical threats the message is sent immediately on the authority of the Chief of Police or his/her designee, who is responsible for drafting the content and determining the affected community segment.
Timeliness standard
Per UNH's ASR, during a time-critical threat to campus a Rave Alert message is 'sent immediately on authority of the Chief of Police or his/her designee.' UNH's materials use 'immediately' rather than the Clery phrase 'without delay,' which is not attributed to UNH here.
Emergency notification vs. timely warning
UNH distinguishes the two Clery functions: an Emergency Notification for confirmed significant emergencies/dangerous situations posing an immediate threat, and a 'Timely Warning Crime Alert' for Clery-reportable crimes within UNH's Clery geography that represent a serious or continuing threat. An impacted individual's identifying information will never appear in a crime warning, the daily crime log, or the report. UNH publishes an Annual Security and Fire Safety Report.
Testing cadence
UNH 'conducts a campus-wide drill and exercise on an annual basis,' publicizes its emergency-response and evacuation procedures in conjunction with the test, and documents each test (description, date, time, and whether announced or unannounced). The outdoor notification (siren) system is tested each July.
Scope & limits
UNH has opted not to use the telephone/voice feature of the alert system — only text messages and email are sent via UNH Alert — augmented by UNH Police social media, on-campus TV screens (digital signage), and the my.usnh.edu portal, plus a separate outdoor siren system. Full text reach depends on current contact information registered in the Rave system.
ChannelsSmsEmailTwitter XFacebookDigital SignageWebsiteSirenPa System
Analysis

Reading the policy

The University of New Hampshire (UNH) is a public R1 research university based in Durham, NH, with additional campuses in Manchester and Concord (Franklin Pierce School of Law). UNH first reached R1 (Doctoral Universities — Very High Research Activity) in 2019 and retained R1 in the February 2025 Carnegie Classification, so its prior R2 status is outdated. Its mass-notification system is branded UNH Alert and runs on Rave Mobile Safety ('Rave Alert'), to which UNH migrated in December 2017; the self-registration portal at alert.unh.edu renders as a Rave login. UNH defines the system's scope in its own words: UNH Alert 'is used to notify users of significant events that may cause an immediate or on-going threat to the health and/or safety of our campus communities,' designed to 'notify a large population quickly of hostile events, severe weather, or hazardous situations,' and may also announce curtailed operations or serious traffic delays. The decision authority and timing standard are set out in UNH's Annual Security and Fire Safety Report: all UNHPD sergeants, the captain, deputy chief, chief, and dispatchers are authorized to initiate the Rave Alert system, and in a time-critical threat a message is 'sent immediately on authority of the Chief of Police or his/her designee.' The Police Chief or designee drafts the content, determines the affected segment of the community, and sends the message through any or all available systems. UNH does not use the Clery phrase 'without delay' in its own materials — its standard is to act 'immediately' — and that distinction is preserved here rather than imputing language UNH does not use. UNH's channel implementation is deliberately narrower than Rave's full catalog: the university 'has opted not to use the telephone feature,' so only text and email go out through UNH Alert itself, with administrators also able to push to UNH Police social media (@UNHPolice on Facebook and @UNH_Police on X), on-campus television screens on the Durham and Manchester campuses, and the my.usnh.edu portal. Separately, UNH operates an outdoor notification (siren) system under an 'Alert and Inform' approach — the outdoor system is tested each July, broadcasting a siren and recorded message — so outdoor PA is part of the broader warning infrastructure even though text and email are the primary mass-notification path. Voice/phone calls are therefore intentionally excluded. UNH keeps the two Clery functions distinct. The emergency-notification function (sent immediately for confirmed significant emergencies or dangerous situations) is separate from the Timely Warning Crime Alert, which the ASR describes as 'intended to warn of criminal incidents so people can make informed decisions regarding their safety' and which the Clery Act requires for certain Clery crimes within UNH's Clery geography that 'represent a serious or continuing threat.' For testing, the ASR states UNH 'conducts a campus-wide drill and exercise on an annual basis,' publicizes its emergency-response and evacuation procedures in conjunction with the test, and documents each test. The activation, authority, timing, timely-warning, and testing excerpts here were corroborated identically across multiple ASR-year retrievals; because the .edu-hosted ASR PDF returned HTTP 403 to automated fetching, the literal Clery 'significant emergency... immediate threat to the health or safety' boilerplate sentence could not be pulled byte-for-byte from UNH's own document and is not claimed verbatim — UNH's confirmed 'immediate or on-going threat to the health and/or safety' wording is used instead.
Takeaways

Key findings

UNH's emergency-notification system is UNH Alert, running on Rave Mobile Safety (migrated December 2017); the portal at alert.unh.edu is a Rave login.
UNH is a verified R1 university (first R1 in 2019; retained R1 in February 2025), correcting any prior R2 classification.
UNH issues alerts only by text and email — it has explicitly opted out of the voice/telephone feature — augmented by UNH Police social media, on-campus TV screens, the my.usnh.edu portal, and a separate outdoor siren system.
Authority to initiate is broad (UNHPD sergeants, captain, deputy chief, chief, dispatchers), but time-critical messages go out immediately on the authority of the Chief of Police or designee, who drafts content and scopes the audience.
UNH names its Clery timely-warning function the 'Timely Warning Crime Alert,' kept distinct from the emergency-notification function; testing is via an annual campus-wide drill.
UNH's materials use 'immediately,' not the Clery phrase 'without delay'; the literal Clery boilerplate activation sentence could not be confirmed verbatim from UNH's own ASR (the .edu PDF blocked automated fetching), so UNH's confirmed 'immediate or on-going threat' wording is used instead.
Policy, meet practice

When this system actually fired

7 documented times UNH’s alert system was used, from the case archive.

Provenance

Sources

  1. Official
  2. Official
  3. Clery ASR
  4. Official
  5. Official
  6. Official
  7. Official
Tags
policyemergency-notificationtimely-warningpublic-r1new-hampshireunh-alertravetext-email-only
All alert policies
Added 2026-06-21Updated 2026-06-21Via ingestion